Terms & Conditions

Sex Ed Rescue

Online Course Terms and Conditions

Our agreement

This agreement is between us, Catherine Ann Hakanson trading as Sex Ed Rescue (ABN 24350435389) (‘us’, ‘our’, ‘we’) and you, the person purchasing access to our online course (‘Online Course’) through our online store (‘you’, ‘your’).
Please make sure you take a moment to carefully read these terms and conditions as they can only be waived or changed in writing by us.
This agreement will start when you accept it and we confirm your order and will continue for the Access Period unless or until terminated earlier in accordance with these terms.
By purchasing access to our Online Course, you’re telling us that you have read, understood and agree to be bound by these terms and conditions.

eCommerce

While we take every care to make sure our online store on our website located at https://sexedrescue.com/period-ready/ is accurate and up to date, we’re only human and from time to time, mistakes may occur (for example, a pricing error).
Please note that when you submit an order through the website, no agreement is formed until we process and accept your order and send you a confirmation. We may accept or reject any order in our absolute discretion.
If there’s been a technical error leading to your order, we may choose not to fill the order, but we’ll be sure to contact you to discuss your options (for example, placing an order at the correct price).

Fees

Payment

You agree to pay us the price listed on our website (‘the Fees’) (subject of course to the proviso above, in the case of accidental errors and omissions) to purchase access to our Online Course.
Our Fees are exclusive of GST unless otherwise specified.
You understand and agree that it is a condition of this agreement that you pay our Fees in full cleared funds upfront. If we don’t receive your full upfront payment, you will not receive access to the Online Course.
You can pay us using any payment method available to you during the checkout process.
Our payment methods may change from time to time without notice.
If a request for payment is returned or denied by your financial institution or is unpaid by you for any other reason, then you’ll be liable for any associated costs incurred by us, including banking fees and charges.
We may change our prices from time to time. You agree and acknowledge that we may do so at any time on notice, and that such notice is given by us posting the updated price on our website.
Price changes won’t apply to orders that have already been confirmed by us.

Third party processing

In making a payment, you warrant to us that you’ve read and agreed to the terms of any third-party payment gateway or processor (such as Stripe or PayPal), which are available on their respective websites. You understand that these services are provided by third parties and are made available to you on our website for convenience only.
We’re not responsible for any issues, loss or damage arising out of those facilities. If you have an issue with a third-party provider on our website, please contact them directly.

Discounts and credit

From time to time, we may make discounts, coupons, credit and gift cards available to you.
Discounts, credit, coupons and gift cards can only be redeemed for our goods or services. They are non-transferable and not redeemable for cash.
If there is more than 1 applicable discount available, only one can be applied per transaction.
Discounts are available for the time stated, or for 7 days from the date of the offer, whichever is sooner.
Store credit is valid for 3 years from the date of issue.

Refunds

Due to the nature of our Online Course, we don’t provide change of mind refunds irrespective of whether you have accessed the Online Course or not. This means you will not receive a refund if you purchase access to our Online Course but do not access or use it.
We provide refunds in accordance with our obligations under the Australian Consumer Law (ACL). If you believe that you have a claim under the ACL, or you would like to discuss our refund policy, please email cath@sexedrescue.com.

Accessing Online Courses

Accessing a course

To access an Online Course, you must complete a form after purchase so we can set up your course access correctly. Once your payment has been processed, you will receive an order confirmation or receipt by email. Your course access details will then be emailed to you separately, usually within 12 to 24 hours after we receive the required form.
If you have any technical problems accessing the Online Course or any materials or services which form part of the Online Course, please contact us for assistance by emailing cath@sexedrescue.com.
It’s important for you to ensure your login details are stored securely and there is no unauthorised access to the course using your login details.
You’re not permitted to share access to the Online Course with anyone else.
You will have access to the Online Course for the Access Period (unless this agreement is terminated earlier).
We don’t currently offer extensions on access to our Online Course. If you would like to continue to access the Online Course after the Access Period has ended, you will need to repurchase access to the Online Course.

Revoking access

Access to the Online Course will be revoked:
1. on expiry of the Access Period; or
2. immediately on termination; or
3. as otherwise provided for in this agreement.

Course inclusions

You’ll have access to the course inclusions listed on our website at the time of purchasing access. Please ensure you carefully check the description of our Online Course and access any available previews to ensure it is right for you.
We’re always looking to improve our Online Courses, so inclusions and Online Course content may change from time to time.
If you feel that our change in content is substantially different to what you signed up for, please contact us to discuss your options by emailing cath@sexedrescue.com.

Advice, information and instructional videos in the Online Course

All resources (including any information, recommendations, resources, instruction or assistance we give you as part of the Online Course) is provided for educational and instructional purposes only.
We have developed the resources by applying our knowledge, experience, study, training, professional qualifications and/or accreditations (or that of our professional partners) believing it to be accurate and up to date at the time, but we don’t give any warranty of accuracy, appropriateness or reliability.
We make the resources available to you, however it is up to you to decide if, how and when to apply anything you learn.
Any recommendation or instruction given as part of our Online Course is not intended to constitute or substitute for health, medical, financial, legal, or any other professional advice and should not be relied on as such.
If you’re purchasing access to an Online Course for purposes of your own professional development, it’s your responsibility to ensure the course meets your professional development needs prior to purchase.
If you require accredited content, it’s your responsibility to ensure that the Online Course you’re purchasing is accredited prior to purchase.

Intellectual Property

Our intellectual property

All of our content (including our website content and our Online Courses) is subject to copyright and is protected by copyright under the laws of Australia and through international treaties. Unless we say otherwise, we own or control all Intellectual Property Rights in our products and services.
You acknowledge and agree that all Intellectual Property owned by us or to which we are entitled before and after this agreement with you is formed will remain our sole property and that nothing in this agreement transfers any ownership in the intellectual property to you.

Limited licence to use our works

In making our Online Course available to you, we grant you a worldwide, non-exclusive, royalty-free, revocable license to access the content in the Online Course for the purpose for which it was created in accordance with these terms and any instructions we give you.
We don’t grant you any other rights in relation to our content. You must not re-use any content for commercial use or share the content with any other person, whether or not for commercial purposes, unless we say so in writing.
You are expressly prohibited from reproducing, reengineering, publishing, or otherwise distributing any of Online Courses or course content, except to the extent permitted by any licence granted under this agreement.
We can cancel this license immediately if you breach it or these terms and conditions in any way.
If you breach this Intellectual Property clause, we can terminate this agreement immediately on notice, with no compensation to you.

Indemnity

In addition to any other rights that we have at law, and to the maximum extent permitted by law, you agree to indemnify us on a full indemnity basis for any breach of this clause including for any costs we incur in seeking legal advice on the breach and in taking legal proceedings against you.
This clause survives termination of this agreement.

When can we end this agreement?

In addition to any rights at common law, either of us may terminate this agreement in the following circumstances:
1. immediately, by giving the other person notice in writing if a default event occurs as described below;
2. as otherwise provided for in this agreement.

Default event

For the purposes of this clause, default event means:
1. we form the reasonable belief that you have breached our intellectual property clauses, or threatened to do so;
2. we form the reasonable belief that you have shared access to the Online Course with a third-party without our written permission; or
3. any of the following events occurs: the death, bankruptcy or winding up of a party

together, (a Default Event).

Either party may terminate this agreement by giving notice in writing.

What happens when it ends?

All disclaimers, indemnities, exclusions, limitations of liability, and clauses intended to survive termination will survive termination.
Any accrued rights or remedies to which either party is entitled will not be affected.
If this agreement ends because of your breach, you will forfeit your access to the Online Course at no compensation to you.

Limitation of Liability

Australian customers are entitled to guarantees under the ACL. We specifically exclude all other guarantees that might apply to our services.

Liability for products not acquired for personal, domestic or household use under the ACL

To the maximum extent permitted by law, if you purchase access to an Online Course from us for business or commercial purposes (i.e., not for personal, domestic, or household use), our liability under the Australian Consumer Law (ACL) for any problem with that product is limited, at our option, to
1. supplying the services again; or
2. the payment of the cost of having the services supplied again.
Nothing in this clause excludes, restricts, or modifies your rights under the ACL, including your rights to remedies for any consumer guarantees that cannot be excluded by law.
To the maximum extent permitted by law, we exclude all other liability to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with this agreement.
To the maximum extent permitted by law, we will not be liable to you for:
1. any loss of data, content, or information;
2. any incompatibility of the Online Course with your hardware, software, or other systems; or
3. any indirect, consequential, special or incidental damages, including but not limited to loss of profits, loss of revenue, loss of business opportunity

arising out of or in connection with the performance or non-performance of this agreement, even if we have been advised of the possibility of such damages.

The limitations and exclusions of liability set out in this clause will not apply to the extent that any liability can’t be excluded or limited by law, including but not limited to liability under the ACL for failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL.
This clause survives termination of this agreement.

Liability to Customers outside of Australia

You are responsible for ensuring that the Online Course can be legally purchased, accessed and used in your country.
We do not accept any responsibility for local taxes, duties, import fees or other charges imposed by your country.
We make reasonable efforts to ensure you can access and use our Online Course, but we do not guarantee compatibility with your hardware, software, or internet service, and we are not liable for any loss, damage, or delays in access or use.
By purchasing from outside Australia, you acknowledge and accept that your use of our Online Course is entirely at your own risk and we exclude all liability to you, however arising.
We are not responsible for any indirect, special, or consequential losses, including loss of data, revenue or profits.
Nothing in this clause affects any non-excludable rights you may have under local consumer protection laws.
By accepting this agreement, you’re waiving, releasing, and discharging all claims you have or may have against us on an ongoing basis relating to our Online Course.
This clause survives termination of this agreement.

No warranties or guarantees

We make no warranty or representation in relation to our Online Course. In particular, we don’t warrant our products or services will be error free or that it will meet all your needs or requirements.
All implied warranties (except for any statutory warranties which we cannot exclude) and conditions are expressly excluded to the fullest extent permitted by law.
This clause survives termination of this agreement.

Dispute Resolution

If we disagree about something that relates to this agreement, we both agree not to go straight to court or a tribunal unless we need urgent relief, like an interlocutory order.
We agree to follow the steps set out in this clause first.
First, the party with the issue needs to tell the other person about the issue in writing so they understand what the problem is. This written notice needs to include the outcome that the person with the issue wants and the action they think the other person needs to take to settle the issue.
Once the other person receives the notice of the issue, both parties agree to do their best to try and resolve the issue together within 20 business days.
If a dispute is declared, any communications between us are confidential and should be treated as ‘without prejudice’ negotiations for the purpose of evidence law. This means that neither of us can use these communications if we go to court.

Mediation

If we can’t resolve the issue on our own, we agree to select an independent mediator to help us work through the problem. We have up to 7 business days to select a mediator together.
If we can’t agree on a mediator, then we both agree to ask the President of the Law Society in Western Australia to appoint a mediator for us.
If we must mediate, we agree to attend virtual mediation whenever possible, or else to go to mediation in Western Australia and split the fees equally between us.
This clause survives termination of this agreement.

General

Time is of the essence in this agreement. No extension or variation of this agreement will operate as a waiver of this provision.
If anything in this agreement is unenforceable, illegal or void, it is severed, and the rest of the agreement remains in force.
No rule of construction applies to the disadvantage of a party because that party was responsible for the preparation of this Agreement or any party of it.
Any waiver by any party to a breach of this agreement will not be deemed to be a waiver of a subsequent breach of the same or of a different kind.
A notice or other communication to a party must be in writing and delivered to that party in one of the following ways:
1. delivered personally; or
2. posted to their address, when it will be treated as having been received on the second business day after posting; or
3. sent by email to their email address, when it will be treated as received when it enters the recipient’s information system.
Force Majeure:
1. neither party has any liability under or may be deemed to be in breach of this agreement for any delays or failures in performance of this agreement which result from a Force Majeure Event;
2. the party affected by these circumstances must promptly notify the other Party in writing when such circumstances cause a delay or failure in performance and when they cease to do so; and
3. if such circumstances continue for a continuous period of more than 3 months, either party may terminate this agreement by written notice to the other Party.
Headings are just for convenience, not for interpretation.
Dates and times set out in this agreement are in reference to Perth, Western Australia, Australia.
Clauses relating to confidentiality, intellectual property, limitation of liability, warranties and any other clauses which by their nature should survive termination, will survive the termination of this agreement.
The law of Western Australia governs this agreement, and the parties submit to the non-exclusive jurisdiction of the courts of Western Australia.

Definitions

Australian Consumer Law (ACL) means: Schedule 2 of the Competition and Consumer Act 2010 (Cth).
Access Period means: the period of access stated in the product description on our website, beginning from the date of purchase of the Online Course. Where a product is described as including access for the lifetime of the course, this means access will continue for as long as that Online Course remains available and supported by us, unless otherwise communicated to you by us in writing.
Force Majeure Event means: any occurrence or omission as a direct or indirect result of which the party relying on it is prevented from or delayed in performing any of its obligations under this agreement and which is beyond the reasonable control of that party and could not have been prevented or mitigated by reasonable diligence or precautionary measures, including forces of nature, natural disasters, acts of terrorism, riots, revolution, civil commotion, epidemic, industrial action and action or inaction by a government agency.
Intellectual Property means: any works or materials to which Intellectual Property Rights attach.

Intellectual Property Rights means: means all Intellectual Property Rights of any kind, in any jurisdiction, subsisting now or in the future (including, without limitation, business, company or trade names, domain names, patents, inventions, copyright, design rights, know-how, trade marks, the right to sue for passing off and rights to use, and protect the confidentiality of, Confidential Information), whether registered or unregistered, and including the rights to apply for or renew the registration of any such rights and any rights the subject of any lapsed application or registration, as well as all digital and electronic rights.

This document was last updated: 28/05/2026

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